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Instituto Tecnológico de Santo Domingo

Experts affirm effective communication between doctor and patient is vital for treatment and recovery processes

Professors and students of the subject Psychology of Health organize seminar "Doctor-patient communication as a therapeutic tool"

Experts affirm effective communication between doctor and patient is vital for treatment and recovery processes

SANTO DOMINGO. Health and psychology specialists Instituto Tecnológico de Santo Domingo (INTEC) concluded that effective communication between doctor and patient is vital for the treatment and recovery process, by participating in the seminar "Doctor-patient communication as a therapeutic tool", organized by students and the teacher of the Psychology subject Of the health.

In the activity, which was held in the Julio Ravelo room of the library fountain Emilio Rodríguez Demorizi of INTEC, the doctors, Miguel Suazo, professor of Bioethics of the Faculty of Health Sciences and coordinator of the Center for Bioethics; Luis Rojas Grullón, recognized gynecologist-oncologist and Carlos García Lithgow, cardiologist.

Likewise, Maricécili Mora, professor of Health Psychology, explained, while professors Rocio Hernández and Ligia Ramírez, participated as patients offering their testimonies.

The seminar was organized with the aim of discussing the importance of communication in the relationship between doctors and patients, as an effective tool to improve the ability to diagnose and treat physical ailments, humanize health services and increase the level of satisfaction of the user and the professionals currently.

The attendance of a large audience of students and professors of medicine and psychology from several universities of the country was notorious, who actively participated with questions and testimonies.

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Evolution of the doctor-patient relationship

The seminar was divided into three parts. The first, of an educational nature, was in charge of Dr. Miguel Suazo, whose intervention dealt with the historical evolution of the relationship between doctors and patients, from Greek antiquity to the present day.

Dr. Suazo emphasized the changes that have occurred in the way doctors and patients communicate. In that sense, he argued that a paternalistic relationship has evolved to a more egalitarian one, where the ultimate decision should rest on the patient, and not on the idea of ​​the good that the doctor may have. He affirmed that we live in a world in which values ​​are multiple and not one and that diversity must be respected.

Paradigm shift
The second intervention of this first part was in charge of the professor Maricécili Mora, who pointed out that we are in a process of change of a paradigm, the biomedical one, that has been very reductionist, on the other, bio-psycho-social that recognizes that Diseases are influenced, in their etiology and in their treatment, by physical, psychological and sociological factors.

Mora said that effective communication between doctors and patients reduces the time of consultations, contrary to what is believed, and as many investigations have shown; it increases diagnostic accuracy, facilitates adherence to treatments and increases levels of satisfaction of patients and their doctors.

Similarly, Mora warned that we must fight to overcome the authoritarian schemes that coexist within a democratic system that desires, and highlighted the long struggle that users of health services have had for the right to be an informer and to be able to decide about of the treatments they receive from doctors.

In his words, he lamented that the so-called informed consent in our context, is merely a bureaucratic procedure, to avoid legal actions by patients.

Testimonials of consultation days

In the second part of the seminar, two teachers shared their experiences as patients and analyzed the treatment and quality of communication during the disease process. Professor Rocío Hernández and Professor Ligia Ramírez coincided in expressing regret at the "unpleasant and cold" treatment received by some of the doctors they attended.

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Eficacia in communication- effectiveness in the treatment

In the third part, two doctors who stand out for using effective communication in their consultations, Luis Rojas Grullón and Carlos García Lithgow, shared their experiences and highlighted the importance of informing and conversing with patients, offering a humane treatment that they considered had an impact on adherence to treatments.

Rojas said that despite years of exercise, it is not true that doctors are immunized against pain and the impossibility of curing certain patients, and stressed the importance of always offering a humane and empathetic treatment.

For his part, García Lithgow presented a paper entitled "A human touch" in which he stressed the importance of observing and making a good clinical history, which is possible if good communication skills are learned. He made a tour of the history of medicine, in terms of the relationship between doctors and patients, and recommended to the students of the health area to surrender themselves by vocation to their profession.

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