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Instituto Tecnológico de Santo Domingo

They understand health services management must be based on the pillars of administration, management and direction

In a discussion given by teachers of the master's degree in Senior Management concentration Health Services Directorate, it was highlighted that health centers should be managed with a strategic framework

They understand health services management must be based on the pillars of administration, management and direction

SANTO DOMINGO. - The vision of health centers has changed, to be efficient and productive they must be seen as a company, and not only as a place where only the pain is removed from a patient, but as an entity where there is investment, human resources and technological.

This is how the epidemiologist Aurora Rodríguez understood it, who highlighted that health centers must be managed with a strategic framework that allows obtaining the highest profitability in a sustainable way and that translates into a higher quality of care for users.

During the discussion "Importance of management in the provision of health services" taught by teachers of the master's degree in Senior Management concentration Directorate of Health Services, the doctor said that management is not only limited to the health professional, but also must have managerial training.

“We are interested in training professionals who not only see the institution as a company, but as a service entity. The basic thing in the administration of a health service is how we manage the whole process ”.


He pondered that management requires practice, which will lead to the realization of plans and projects that will be obtained from the information and then go on to the analysis to make the corrections of place.

“For the administrative processes to be able to take place in the best way, I have to focus attention on them and see the fulfillment of the indicators that were drawn up in the planning. One of the successes that occur in the management of health services is the planning guideline ”.

The galena highlighted that planning is the process of building a vision and the means identified to carry it out, which allows positioning and a visualization of how you want to see yourself as an institution, and in the health sector you should always start from a strategic plan that defines who the institution is and what it does, for whom and where it is.

He stressed that this plan includes a regulatory framework, mission, vision, strategic objectives and performance indicators and an analysis of the internal and external user to make decisions. "An additional value of planning lies in the strategic approach that it gives to all the company's activities."

On his side, Eladio Pérez, epidemiologist, explained that the master's degree in Senior Management has the purpose of developing managerial competencies to lead organizations that provide health services, providing participants with the technical tools and leadership skills necessary to increase their effectiveness decisive and take advantage of new growth opportunities

The coordinator of the master's degree, pondered that within the specific objectives is to provide a comprehensive vision of the organizational activity and the environment of the health sector, with user orientation, develop technical knowledge and skills for the management of health organizations and master tools strategic and process management of health services.

In addition, provide the necessary tools to identify new growth opportunities for the organization and services, promote a management of healthcare organizations based on the user experience, guaranteeing compliance with the best quality standards and practices, and present the institutional context of the health sector from the managerial, epidemiological and legal perspective, required for the correct exercise of professional teams.

The event was moderated by Ingrid González, coordinator of the master's level.

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